Most users are pretty bad about managing their mailboxes unless you have implemented storage quotas on their mailboxes. I've seen mailboxes with email going back years. Even though the actual storage requirements for a single voicemail is pretty low (especially compared to large pdf's, spreadsheets, Word docs, etc) it does add up over time.
Older systems typically performed automatic cleanup of old voicemails, usually after 14 or 30 days. Since this is not a default behavior of Exchange, Microsoft has introduced a retention tag specifically for voicemail. This is only available through PowerShell, not through the Console.
Using the New-RetentionPolicyTag command, you can specify the Voicemail Message Class (this is the only class you can specify, all other tags use All). You can then specify an action to be applied after the retention age limit has expired. You will probably want to specify an action like PermanentlyDelete or DeleteAndAllowRecovery.
To create the new retention tag, your command will look like:
New-RetentionPolicyTag -Name “Delete Voicemail after 30 days” -Type All -MessageClass Voicemail -AgeLimitForRetention 30 -RetentionAction PermanentlyDelete
You will then need to create a new retention policy (New-RetentionPolicy) or assign this tag to an existing policy (Set-RetentionPolicy). After you have a policy it needs to be assigned to mailboxes using Set-Mailbox -RetentionPolicy. To assign it to a database, you will need a command like
Get-Mailbox -Database "DB01" | Set-Mailbox -RetentionPolicy "Delete Voicemail after 30 days"
~ brad
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There is one solution create a voice mail greeting and post it then at other end they must be not bored by your boring massage.
ReplyDeleteWhen a customer or potential customer contacts your business, they are expecting to hear a live voice. Many potential customers are put off by an automated answering service. Yes, the automated answering service will ensure that the phone is answered every time someone calls. professional voicemail greetings
ReplyDeleteI believe that a voice message is a function, which, in its expediency does not have any meaning. Just passing opportunity. In some states, the voice recording is not a piece of evidence at the trial. So why is all this necessary? This is only useful when you're driving a car.
ReplyDeleteBut this is only my opinion, for someone else it may be a very valuable feature.
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It is very interesting information about how to manage voice mail. Thank you for your article.
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ReplyDeleteWow, great post.
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ReplyDeleteDo you know Is Ringless Voicemail Legal? Yes and No, For us in some state its not legal, and for few state you have to follow such TCPA Rules.
ReplyDelete