Article: Lync Finds Its Groove in 'Universal Communications' Era

Scott Bekker from Redmond Channel Partner has an interesting article about Microsoft Lync Partners and the Keynote from the Lync Conference. The adoption and interest in Lync is growing, and Microsoft has no plans to slow that growth.

You can read the full article here, but here are a couple pieces that I found interesting.

Carol Spowart spent a moment at the recent Microsoft Lync Conference exchanging high fives with a peer on the show floor.
Spowart is the CEO of House of Lync, a Costa Mesa, Calif.-based professional services firm, which, as you might guess from the name, is 100 percent dedicated to Lync deployment projects. "I have a very friendly competitor out of Houston, and the president said, 'It's raining Lync.' I said, 'All you have to do is put out a bucket,'" Spowart recalls.

and later on...

"The era of universal communications is here to stay. That's what the next decade is going to be about. It's going to change your and my life. In fact, 1 billion people in this decade will use Microsoft universal communications," said Pall, who recently returned to Lync from other parts of Microsoft's business.

and still later...

McGillen notes that Microsoft has made installation of Lync so simple that customers often go too far in enabling features without understanding the underlying network requirements for quality of service. "It's a big problem when somebody tries to install Lync on their own," he says. "It's easy enough to click next, next, next and install it, and the [call] button shows up. That's when we get called in a lot. The voice quality is crummy. It was easy to install, but that doesn't mean that everything is magic."

Enjoy!

~ brad

“Wise men talk because they have something to say; fools, because they have to say something” ~ Plato